Western Nebraska Observer - Observations all along the line - Kimball & the Southern Panhandle First

Rolling out the red carpet - a seminar on presenting Kimball in the best light


August 31, 2017

A few weeks ago, businesses around the town of Kimball were invited to join Cheryl Burkhart-Kriesel, of the University of Nebraska-Lincoln at the Event Center for a very intuitive training session.

Red Carpet Service Training took place Aug., 17.

When Cheryl got to town she played the roll of a Mystery Shopper, and stopped into a couple of businesses. The point of these stops were to see how the customer service was, and how the employees interacted with customers, even more, how they interacted with tourists and travelers throughout the Kimball area.

This training focused a lot on how w...

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